SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of crossbones (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crossbones.biz
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Mirrors fire, the parcel was two weeks old, the store respect, I recommend.
Everything is super! Packed perfectly, it came in 2 weeks in Mo. Mirrors are good!
50 days to Minsk. Mirrors as in the picture
Packaging is none. Come whole.
greitai atsiunte, gera kokybe, thanks
хорошие зеркала,упакованы на отлично!продавец по просьбе положил переходники на обратную резьбу .
Всё супер.Зеркала добротные.Покупкой доволен.Упакованы были так ,что сломать их можно было только потоптавшись ногами.Всё пришло в целости.Спасибо продавцу.Рекомендую.До Москвы дошли за 2 недели.
Всё ОК!
bien y rápido, aunque la rosca no era la adecuada y tuve que hacer alguna adaptacion
It is a good product. I ordered 7 more products from different stores. Anfortunately I recieved it last one.
Excelent.
good quality-fast shipping-fair price satisfied stefan
Товар доставили в течении недели ! Упакован на отлично , качество отличное!
Los espejos en sí están bastante bien, tienen un buen diseño y se ven bien. El problema es que las rótulas y articulaciones de los espejos son demasiado blandas y se doblan a velocidad alta.
ok
muy bien gracias
조아용
упаковано хорошо, доставка около 2 недели
idéntico a las fotografías, aunque tal vez pueden ser muy grandes.
большое спасибо
грани на болтах сорваны.
superb
Very fast! Great product!
All OK. Quality on top. Mirror slightly convex, pretty big. Delivery fast.
Все ОК. Качество на высоте. Зеркала немного выпуклые, довольно большие. Доставка быстрая.
Good quality, big mirrors. I'm using this mirrors that I bought year ago on my moto and it works perfect. Now I buy it for my friend
Le pas de vis du rétro droit n est pas inversé . reçu très très rapidement .
This is a good product! A good mirror for a motorcycle. If you need a mirror that has a clockwise thread for an off-road motorcycle - then this is the best mirror! The mirror folds and is not damaged when falling on the ground. It's a good promoter. The store communicates well with the buyer. The seller sent the order very quickly. Order quickly came to me.
OK
items as described and fast shipping recommend this professional store
Not bad mirrors, one was defek Because in the middle of the mirror, the factory, apparently missed. A good size, thread-OK, got no problem. A little tresutsya when driving in the fields and woods. A bullet-11 days to SF.
it is expensive than other same products by other stores. but its delivery is super fast.
Good item for the price. And send very fast ! Perfect !
Good quality, the mirror not tremble nothing with vibrations, a little large 11 cm but acceptable.
Fit nicely
Fast shipping. Mirror light but big. All good
Very well packed. Mirror as described. Good adjust. As long you when Offroad driving keep must be tested, the First Impression is very good.
sehr gut verpackt. Spiegel wie beschrieben. gut einzustellen. wie lange sie beim Offroad fahren halten muss getestet werden, der Erste Eindruck ist sehr gut.
Came very quickly (10 days to the seaside), thorough packed. Put on the left one, second in the stock (the same, can be put on any side) the эндурик.
Only took 5 days to arrive in house. Are perfect, ridden on a Yamaha DT 125 re 2006. He'll have to ask others for my KTM;)
Ok
The mirrors came well packed. The reflections of both side are really clear and they are faily easy to install. They came with adjusters for those of you with 8mm sockets. I use 10mm, adjusters were not needed though. The mirrors can be adjusted to various range of positions, which is a really nice feature that I need. Will need to see whether it will withstand long term usage and trail riding or not. In summary, good mirrors good store. I am happy with the purchase
The mirrors came well packed. The reflections of both side are really clear and they are faily easy to install. They came with adjusters for those of you with 8mm sockets. I use 10mm, adjusters were not needed though. The mirrors can be adjusted to various range of positions, which is a really nice feature that I need. Will need to see whether it will withstand long term usage and trail riding or not. In summary, good mirrors good store. I am happy with the purchase
Mirror still not mounted but it loyo whether good workmanship. On see purpose. Order arrive in 10 days. Really fast.
Very fast deliver to Russia. Good quality of the goods!
Very fast deliver to Russia. Good quality of the goods!
Come in 2 weeks) Packed With the heart, opening minutes 10. All advice! Seller 'S LIKE.
Take the latter, are satisfied. Bundled adapter for 8mm
Good product, good price. I'll install them soon to confirm their quality but seem ok.
Very good product, can be moved to many different ways