SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of crossbones (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crossbones.biz
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Biennnnn
I liked it, I took L later try it in the case
It super, but Velikost si Vem what nosíš + 2 čísla navíc. Vzal jsem + 1 and it is power těsný. YEN DOPORUČENÍ.
Very good quality. Height 180, 98 kg-size XXXL sat tight... We need to throw a couple of pounds and it will be great... I recommend.
177,90 upper body muscle type is only XXL size four key tooth brush, small living room if the glad this illusion.
Gostei!
Five stars
The jacket is simple, but for an entry level of norms.
Kışlık zannedip don't but 4 seasons into long johns can use while wearing. The quality is very good.
Very good material and workmanship perfect number my height is 1,68 and weight 80kl (XL)
Jacket as in the photo. Class.
In the past month. The last three weeks of skating подмосковью. Came the day before New Years, becoming a nice present. The jacket is made of thick-type canvas. Small inner pocket, side pockets on the buckle. Two closing holes for blowing off сисекс, two holes ventilation hand and two in the back. Adjustable buckle sleeveless, elbows so you can pull up, as the waist. Center zipper hlipkovata certainly, but pleased lining under the zipper, not be blown. Complete Pu back protector, removable. As protection elbow and прижитые polyurethane полудекоративные inserts. Jacket непродувайка, complete podstezhka. Think it's comfortable to 10 degrees. For my money more than a good buy.
Great product. Exceeded my expectations.
Jacket fire!! Definitely worth the money!! For such a price just a gift
Мой рост 178, вес 63, XL подошёл впритык.
I'm 171cm, 65kg. L size is very fit. This jacket is very good, I'm satisfize.
Very satisfied, thank you!
Thank you very nice and good. XXXL 176cm 95kg vagyok. Pont jó. Kényelmes jó és könnyű.
отличная куртка
куртка отличная,подошла хорошо рост 176 см взял xl .единственное поменяю защиту на более прочную
muito boa qualidade como descrito
muito boa qualidade como descrito
Buena relación calidad/precio
Artigo exatamente como na imagem, ótima qualidade.
quite good product.. quality is enough good. good design.
The zip on this jacket is a joke..way to weak for purpose. but the fit is great.
Good item.
Very fast delivery, excelent material, looking great ! Seems to do the work. Has protection pads in all places, side and front vents, pokets are big enough and the inner lining is warm. So far, I'm happy with it.
ok
Good time delivery. A good quality of material for the price! The size is good. The only problem is the back pad... it’s not in good quality and feels like sponge.
Куртка неплохая. Брал на скутер 125 кубовый, самое то, на мотоцикл не знаю пойдет ли, тк защита-пена. Сидит вроде плотно, сильно не гуляет, но свобода есть небольшая, кстати есть несколько регулировочных ремней и застежек, два вентиляционных отверстия. Из положительных сторон: светоотражатели по всей куртке, отстегиваемая теплая подкладка (отличное решение, что делает куртку универсальной для любой погоды). Отдельное спасибо продавцу за помощь в выборе размера. Из отрицательных сторон: доставка аж два месяца (треть мотосезона)), основная молния, если недостаточно сильно её воткнуть в замок, снизу расходится. В целом, сначала при получении расстроился, тк показалось, что не угадал с размером и при примерке разошлась молния, но потом, когда подтянул ремни, разобрался с молнией, всё-так остался доволен.
посылка до Томска шла чуть больше месяца. размер подошёл идеально. продовец - молодец!
мой рост 174, вес 87, брал XXL, села хорошо, выглядит хорошо, на вид качество нормальное.
i just love your products. the gloves and the coats are just great
Thanks. Nice jacket!
шло долго, но в срок уложились. качество вроде не плохое, посмотрим что покажет эксплуатация. мой рост 182, вес 93, телосложение не полное, а скорее крепкое, занимаюсь в зале... размер брал 3хl, рукава чуть коротки, совсем не много. по цене вышло 3,8т.р. с доставкой.
куртка супер!!!
Arkadaşlar çok güzel bir ürün satıcı ilgiliydi ürün tam anlatıldığı gibi satıcıya sorup uygun bedeni alabilirsiniz ben XL aldım ve çok memnunum ürün gerçekten çok hızlı geldi özellikle türkiyenin alacaklar çok rahat alabilir 5 yıldız
Куртка класс, но с размером не угадал.
Отличная куртка. Села как родная. Тёплая подкладка. Вентиляция. Заменяемые вставки. Всё отлично . Рекомендую всем.
Куртка пришла за 22 дня. При росте 180 и весе 76 размер xxl подошёл хорошо. Качество на вид приличное. Надо будет и штаны заказать.
Super fast delivery, packed well and arrived in perfect condition. This transaction with this store was perfect. About the product..... This is a really nice jacket considering the price, but even though I ordered XXXL, its still a bit small. N.A. sizing is really different, be careful when choosing your size. 108 kilo 183cm 40waist 47chest and it is a touch on the tight side. I suggest at least two sizes larger than North American sizes.
ребята, куртка класс, качество просто супер, ни одной ниточки не торчит! Мой рост 170,вес 185 ,небольшой пивной живот есть, xxxl подошло идеально!!! Продавца рекомендую.
make sure you get a large size. I am usually a medium at about 82 kg and 174cm tall. I got the XL and I think I could have gone for the XXL. The XL is a very snug fit but I think I can wear it so I will keep it. It is a good jacket for the money.
All is fine.
good product
Produto foi de meu agrado, estou satisfeito.