SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of crossbones (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crossbones.biz
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good thank you
item arrived earlier than expected. Its well packed and it works!!
About the temperature measurement-there are questions. Charging AKB began 4,4 A. T. K. AKB began to sulfatize, the tension on it jumped sharply to 14,4 v. Therefore, the charger dropped the current-first to 3A, a little later to 2A. Switched to recovery mode. Let's see what happens.
I have not tried it yet. but everything works.
If you don't want to long wait for the parcel from China, you can buy from me in stores "miracle technique" in St. Petersburg at addresses of Turku Street house 10 case 1, and 4th Upper Lane House 19, buyers from this review sell only 100 rubles more expensive than on AliExpress, but there is in stock, You can touch your hands before buying, I can send to any city in Russia by sdek, with payment after inspection of the contents of the parcel upon receipt. The cost of delivery is from 200 rubles, depending on the region. My phone number is + 79052622038, there is watsapp and Viber. There are different goods at low prices, see my website, (look in the search for a miracle technique in St. Petersburg). Buyers with AliExpress make discounts from prices on the site.
look good!
Everything is perfectly sold
Very fast delivery, charges perfectly
For fast shipping. Well received
Came quickly to Odessa, to new mail. In the work has not yet experienced
Put it down once hind and having to look at the Wood summer quickly Ohm
Super fast shipping. Very reliable store. Excellent product. Tested it repairing the UPS battery. Big thanks
muito bom
test 중입니다 잘사용해볼게요
사용전이라 잘 모르겠지만 좋아보임
빠른 배송 감사합니다.
Everything is Ok. It works fine.
Muito bom chegou no dia setor obrigado
Produto muito bom, funciona perfeitamente. O vendedor atendeu com rapidez, o produto chegou com 19 dias.
Всё хорошо. Продавец упаковывает товар дополнительно в картонную коробку. Если кому интересно что внутри смотрите на фото. Спасибо.
빠른배송 좋네요. 작동도 잘 됩니다.
упакован хорошо.пока не провнрял
Такой быстрой доставки ещё не было - 10 дней до Кемерово
It is light ,but the performance is excellent. recommend it.^^ very cheap
Product as the ad, good quality, compact, with good finish. Perishes be good, still not tested and then add a new comment. Product took 70 days to arrive in Belem-Br.
I still have not tried in the case, as I will try to add a review came quickly
Well received and everything is functional
Slow long but performance is certain to four key
хорошое зарядное устройство. можно носить в машине...✌️
envió rápido.solo pedí enchufe EU y me llego con enchufe US
Days leadtime quick summer Product production days 202006 monthly satisfaction
It was relatively fast. Packed in two cartons. While I decided to check for a small (45) and then I have to work with 100A/h.
Fast delivery beautiful only for packing damage had one main body is free use with. Charging test during normal work,
Good product ..I recommend
The goods received within 30 days, the parcel is satisfied
I recommend a very nice and successful product.
The size is not big. In appearance, quality, crocodile wires are thin
Not yet checked, delivery fast
Price contrast nicer works well and terrific
Working object but has no EMI filter network generates a lot of noise on 220V line.
good!
ok
good
Everything is fine, I order a second time!
Size is smaller, so convenient dish
Received and already tested! perfect! 5*
OK
etjytkeyulkkl
Product received as described and in good condition. I will hopefully get to test it in the coming days.
Thanks